V-Parking

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FAQ

Visitor parking questions, answered

Straight answers for visitors registering a plate, and for the residents and property teams who run visitor parking.

Last updated November 4, 2026

For visitors

Registering a guest plate, parking time and what to do when something goes wrong.

How do I register my vehicle?

Use Register plate on this site. Search by parking lot number or building address, enter your plate and visit details, then submit. Many buildings also offer QR codes on-site that open the same flow.

How long can I park after I register?

Each parking site sets its own rules (hours limit, weekly/monthly caps, and optional unit or plate limits). After you submit, you receive confirmation with your permitted window. Always follow the building’s posted signage.

What if registration fails or the lot is closed?

Closed or unavailable sites cannot accept new registrations. Double-check the lot number, try address search, or contact the building/management. You can also reach us via Feedback or the contact form.

Can I check my plate status online without logging in?

Not yet on the public site — we keep plate and visit data private for security. Keep your confirmation message (email/SMS) for start and end times. A guided helper / chatbot may come later with strict verification; it will never expose other people’s vehicles.

How do I contact support or send feedback?

Use the Contact section on the home page for sales and general questions, or open a support ticket from the footer Feedback link. We reply by email to the address you provide.

For residents & property teams

How V-Parking works for tenants, condo boards, property managers and patrollers.

Manage a building? See V-Parking for property managers or for condo boards.

What is V-Parking?

V-Parking is a visitor parking registration platform for multi-residential communities across Canada. Guests register a licence plate for a permitted window; property teams see active visits, enforce limits, and manage lots from one place.

I am a resident / tenant — how do I get access?

Open the Tenant portal to apply for access at your building. After approval, you can manage visitor parking for your unit from the tenant dashboard.

Can a tenant register their own car as a visitor?

When tenant vehicle management is enabled, plates listed as tenant vehicles are blocked from visitor registration. That keeps visitor stalls for guests — not for residents’ own cars.

Who registers the visitor — the guest or the tenant?

It depends on how the property is set up. Some buildings keep visitor self-registration (QR/web). Others use tenant-controlled registration so only residents create visitor permits. See Registration setups or Contact us to choose.

Do you tow vehicles?

Property teams and authorized patrollers can enforce building rules (warnings and towing workflows). V-Parking provides the tools and records — enforcement decisions follow each property’s policies and applicable bylaws.

Still have a question?

Send us a note and our team will help — we reply by email, usually within 1–2 business days.